Keep your business up to speed with our
Managed IT Support Packages

Outsource your IT to relieve the burden your computer systems
have on your business. We work with you to effectively support
your systems, increasing productivity and reliability.

Managed IT Support Packages for Business across the North East, Newcastle and Northumberland

Technology is a vital part of any modern business, providing the platform for your business to complete day to day operations and much more. As a result of this when problems occur this can cause major disruption costing time, money and unhappy staff or even customers.

With this in mind our Managed IT support packages are here to provide you with a hassle-free cost effective IT support solution, relieving the burden and stress from you and ultimately freeing up time for you to concentrate on your business.

The Managed IT support packages provide you with a support strategy for your businesses computer and network infrastructure through both a preventative and re-active service to issues on your systems.

Through continually monitoring your system we ensure problems do not develop into major outages, increasing your uptime and reliability. Whilst our reactive service gets you a quick response to any issue that you report, we will look at the problem and come up with a strategy to restore to full working order as soon as possible.

Based in Northumberland we provide IT Support to many organisations throughout the region and country, currently serving the North East, North West, Northumberland and Newcastle Upon Tyne and Europe across a diverse industry range. Our commitment to all of our clients has helped us build our reputation as a trusted sole provider for a range of services

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Did you know

86% of companies suffer downtime of their IT Systems, losing an average of 2.2 days per employee due to IT related issues annually.
IT Support

Managed Service Plan Features

Responsive Support

Guaranteed response times across all of our managed IT support packages for any support request

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Clear Communication

No mind boggling explanations, Just jargon free technical advice and explanations when dealing with our support team

Experienced Engineers

Rest assured you’re in safe hands. All of our engineers are qualified with a wide range of experience

Remote Support

Instantaneous, Anyplace, Anytime we can remote onto your device to advise and repair any problems on the spot

Onsite Support

Hold tight, Let us bring our knowledge and experience to you. Maintenance, installations and upgrades at your location

Fixed Costs

No astronomical bills. All the support you need for one fixed low monthly fee. Keeping you in control of your costs

System Monitoring

We proactively monitor key aspects of your network, helping us to detect issues before they develop into downtime
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Out of Hours

We’ve got you covered, support anytime you need it. Whether it’s for maintenance, upgrades or emergency support

Support Plans

Our range of support plans are designed with you in mind, Flexible, Affordable and Reliable

Managed Support Plan

Our fully managed option, leave IT to us. Using a blend of remote and onsite support and our pro-active monitoring platform you can rest assured that your computer systems will remain reliable, secure and up to date. Leaving you to concentrate on your business.

Block Booking / Ad-Hoc

Without the contractual commitment of a support plan. Simply choose a number of hours that suit you and then these can be used for any issue across any of your devices. We track your usage and provide a breakdown of how your block booking was used.

Short Term Outsourcing /Freelancing

Are you an IT Manager, Business Owner or Director who requires more man power? We can outsource our technical team to help cover staff holidays, busy periods or assist you with IT projects which require additional technical staff

Find Us

Coast Technology Limited
Dark Lane
Morpeth
Northumberland
NE61 1SU

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Coast Technology are specialists in customer focused IT Support, Telecoms, VoIP, Business Mobiles and Backup solutions across many locations including North East, Newcastle and Northumberland