BT have announced that they will be decommissioning the ISDN telephone network in 2025, this will affect your business if you are using the multi-line capabilities of this ageing telephone network.

ISDN or “Integrated Services Digital Network” is largely used by businesses to carry data and voice communications, providing businesses with the ability to accept multiple calls at the same time when connected with a business telephone system or PBX.

What can you do and why act now?

Most business telecoms solutions come with a lengthy contract often between 3-5 years, so it’s important to know when your contract is due to end as this will give you the best opportunity to shop around and find the best solution for your business. Leaving it until last minute could result in you being forced to make a last-minute decision to keep your lines running and miss out on the most competitive deal for your company.

Considering your options now for your business telecoms for the future could save you £££’s down the line with a flexible, efficient and cost-effective phone system solution

What’s it being replaced with?

ISDN is being replaced by Voice over IP (VoIP) this system utilises the broadband network to provide calls over the internet, this technology has vastly improved over the last decade largely due to the roll out of superfast broadband access.

A SIP trunk allows your business to utilise VoIP to make and receive multiple calls from any location, you can even work from home and use your business lines as if you were physically in the office.

What’s the benefits?

  • Access to cheaper line rental
  • Lower call costs, up to 80% cheaper than BT standard call rates
  • Greater flexibility, instantly configure where you want calls to be routed with no lengthy carrier waiting times
  • Geographically independent – your numbers anywhere with an internet connection
  • Scalability – provision additional lines at the flick of a switch, no lengthy lead times for installation
  • Free calls between your sites if you have multiple offices or locations

Coast Technology are partners with 3CX a leading VoIP telephone system platform, this feature rich platform has everything and more a business could need for total call flexibility.

We provide competitive rental and call charges for our hosted 3CX system, to find out more please click here or speak with one of our experts who will be able to provide you with more information and a competitive phone system proposal to ensure your business communication continuity.